Privacy Policy

1. Information We Collect

When you use Ringix, we collect information that you provide directly to us, including:

• Name, email address, and phone number
• Business information and requirements
• Call recordings and transcripts (with your consent)
• Usage data and analytics

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your requests and transactions
• Send you technical notices and support messages
• Respond to your comments and questions
• Analyze usage patterns to improve our AI voice bots

3. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. All data is encrypted in transit and at rest. We use industry-standard security protocols and regularly audit our systems for vulnerabilities.

4. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your data at any time by contacting us at hello@ringix.online.

5. Third-Party Services

We use third-party services to help us operate our business, such as voice processing APIs and cloud infrastructure providers. These parties are bound by confidentiality agreements and are prohibited from using your information for any other purpose.

6. GDPR Compliance

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR), including the right to access, correct, or delete your personal data.

7. California Privacy Rights

California residents have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request deletion of your information.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: hello@ringix.online